Gaming is a great source of entertainment — but only when enjoyed in a controlled and mindful way. 89 App believes every member's happiness and mental wellbeing matters more than any business goal.
We want you to play for fun, not under pressure. Know yourself, know your limits.
Responsible gaming means using gaming as a healthy form of entertainment — where you decide how much time and money to spend, and when to stop. On 89 App, it means enjoying gaming while staying in full control.
We understand that the excitement of online gaming can sometimes keep people playing longer than intended. But when the fun turns into stress or anxiety, that is a clear sign you need a break. The essence of responsible gaming is simple — you control the game, not the other way around.
Responsible gaming at 89 App is more than a policy page — it is part of how we operate every day. Our systems continuously monitor for unusual gaming patterns and alert members when necessary.
It is not always easy to notice when normal entertainment starts becoming a problem. If you spot the signs below, it is time to take stock. There is no shame in this — recognising them is the very first step toward awareness.
| Warning Signs | Description | Risk Level |
|---|---|---|
| Overspending beyond your budget | Spending beyond your set limit and being unable to stop | Medium |
| Chasing Losses | Placing more bets immediately after a loss in an attempt to win back the money | High |
| Hiding it from family | Hiding how long or how much you have spent gaming from family | High |
| Mood Management Tool | Turning to gaming when feeling anxious or low | Medium |
| Irregular sleep and eating patterns | Gaming is disrupting your sleep, eating, or work | High |
| Gambling on borrowed money | Borrowing money or dipping into savings to fund gaming | High |
| Withdrawing from social life | Spending more time gaming and less time with friends and family | Low |
On the 89 App platform, you can set your own gaming limits. These tools are available in your Account Settings and can be activated at any time.
Set a daily, weekly, or monthly cap on how much BDT you deposit in advance. Limits take effect immediately. However, a 24-hour cooling period applies if you wish to increase your limit.
Set a cap on how much BDT you can lose within a given period. When you reach that limit, the system will automatically alert you and can temporarily pause your gaming if needed.
Set a limit on how long you play in a single session. You will receive a reminder when the time is up, and you can choose to take a break.
At set intervals (e.g., every 30 minutes or 1 hour), you will receive a notification showing your total play time, wins, and losses. This keeps you aware of your actual situation.
If you feel you are spending too much time or money on gaming and find it hard to stay in control, use the self-exclusion feature. It is entirely voluntary and completely confidential.
89 App is strictly for users aged 18 and above. Protecting minors from gambling is one of our highest priorities.
Do you have children or teenagers at home who use your device? If so, a few precautions are worth taking:
If you are struggling with gaming, you do not have to face it alone. The 89 App support team and various organisations are ready to help.
Ask yourself from time to time:
If you answered "Yes" to any of these, please use our responsible gaming tools or contact our support team.
We keep your gaming experience safe through technology and human support
Set your own deposit, loss, and session time limits directly from your account. Changes take effect immediately and remain fully in your control.
You will receive automatic notifications at set intervals summarizing your gaming session. This helps you stay informed and in control.
Suspend or permanently close your account at any time. No promotional messages will be sent during a self-exclusion period.
View your full gaming history, win/loss stats, and spending breakdown at any time. Transparency is a core principle for us.
Only adults are approved through our strict age verification and KYC process.
Our expert team is available around the clock for any responsible gaming concerns. Reach us anytime via live chat.
Set your gaming limits in just a few steps
Log in to your 89 App account and click the profile icon in the top right corner.
Select "Responsible Gaming" from "Account Settings".
Choose from a deposit limit, loss limit, or session time limit — whichever suits your needs — and enter the amount.
Save — limits take effect immediately and you will receive a confirmation message.
Your questions, answered directly
At 89 App, your enjoyment and safety matter equally. Join today and play responsibly.